Customer Feedback Form
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Performance
Expectations
Power-Tek Electrical Inc.
1.
 Was easy to contact
2.
 Dispatcher and office staff were courteous when dealing with me
3.
 Service person was courteous when dealing with me
Power-Tek Electrical Services Inc.'s Service Person
4.
 Contacted me within the appropriate time
5.
 Arrived on-site within the committed arrival time
6.
 Was adequately prepared and equipped to solve my problem
7.
 Demonstrated the knowledge and competence necessary to resolve my service problem
8.
 Listened effectively and understood my service problem
9.
 Communicated clearly and effectively (i.e. explained the problem so that I understood it)
10.
 Resolved the problem within a reasonable timeframe
11.
 Advised me that the problem was resolved prior to leaving
Overall Evaluation
1.
 Overall, how does Power-Tek Electrical Services Inc. perform compared to your expectations

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  Power-Tek Electrical Services Inc. 155 Iber Road
Ottawa, Ontario K2S 1E7
Tel: 613.836.4311 | Fax: 613.836.3601

ECRA/ESA Licence # 7000274
24 Hour On-Call Service
Call 613.836.4311